Your data protection rights explained
Although moor-leopard is based in Australia, we are committed to protecting the personal data of all our website visitors and clients, including those located in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) for EU/EEA visitors.
We process personal data on the following legal bases:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we limit how we use your personal data while complaints are being investigated.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to the processing of your personal data for direct marketing purposes or where we are relying on legitimate interests.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making.
As an Australian company, if we transfer personal data from the EEA to Australia, we ensure appropriate safeguards are in place. Australia has been recognised by the European Commission as providing adequate protection for personal data in certain sectors.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Contact form submissions are typically retained for up to three years unless you request earlier deletion.
We implement appropriate technical and organisational measures to protect personal data, including:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and inform the relevant supervisory authority as required by GDPR.
To exercise any of your GDPR rights, please contact us using the details below. We will respond to your request within one month. If your request is complex or we receive a large number of requests, we may extend this period by a further two months, in which case we will inform you.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
For any questions about GDPR compliance or to exercise your data protection rights, please contact:
Email: [email protected]
Address: 42 Greenway Drive, Surry Hills NSW 2010, Australia
Please include "GDPR Request" in your subject line to help us process your request efficiently.